La Grande Main Street Downtown’s Business Development Committee’s Hot Topics are short, pertinent topics on downtown-related themes.  This month, join us for an interactive presentation on: Providing Excellent Customer Service. Our panel of presenters will provide you with tools and techniques on how to build a loyal customer base, how to get returning customers, and how to navigate customer-conflict resolution, and more! Join us for coffee and light bites Wednesday, March 18  at Le Bebe Cakes, 1101 Washington Ave.  Doors open at 8am, with the panel presentation starting at 8:15am – complete schedule below:

Providing Excellent Customer Service

8:00am, Coffee and light bites

8:15am – 8:45am, Panel Presentation by:
Hailey Durrant, Branch Manager for Community Bank , Jason Isaacson, Sales Manager at Carpet One, and
Justin Rock, Owner of Rock and Sons

Q&A to follow
9:00am, Have a great Wednesday!

As we plan our Hot Topics calendar for the rest of 2020, we would love to get your feedback and hear from you on what topics of discussion are most relevant to you and your business. Help us plan for future topics by taking the survey (click here!)